How to Fix IMAP Error 0x800CCC0E

Fix IMAP Error 0x800CCC0E in Outlook – Top Methods [2023]

If you are getting error 0X800CCC0E and looking for a solution how to resolve this, then read this blog. Here in this blog, we have described how IMAP error 0X800CCC0E looks like, various reasons for occurrence of this error message, and few top methods to fix IMAP error 0X800CCC0E in Outlook. While configuring an email account in MS Outlook and trying to send an email you may encounter IMAP error 0X800CCC0E in MS Outlook.

How IMAP Error 0x800CCC0E in Outlook looks like?

IMAP error 0x800CCC0E in Windows 10 looks like as shown below in 2 screenshots:

Let’s talk what might be the reasons for Outlook error code 0X800CCC0E

Following might be few reasons for ‘0x800CCC0E’ error in Outlook 2016:

  • While sending an email, Outlook does not authenticate your account on the Server and Outlook mail server rejects the email message.
  • Duplicate accounts.
  • Conflict between SMTP servers while using an email program or when users try to send emails during account configuration.
  • Internet connectivity issue
  • Antivirus Settings restrictions
  • Features blocked due to Firewall.
  • Faulty and corrupted add-ins or files
  • Unwanted or suspicious emails
  • Configuration errors
  • SMTP authentication issue
  • Incorrect port numbers
  • Corrupt Outlook profile
  • Inaccessible MS Outlook PST file

Now, let’s discuss a few top methods to fix error code 0X800CCC0E in Outlook 2016 and below versions.

Configuring your Email account in MS Outlook to Fix IMAP Error 0X800CCC0E

To resolve Outlook error 0x800CCC0E cannot connect to the server, try the below manual steps:

  1. Launch Microsoft Outlook application.
  2. Navigate to Accounts à Properties à Servers.
  3. Check the option “My server requires authentication”.
  4. Enter Email ID and password of your email account.
  5. Click Apply and Accept.
  6. Try sending an email.

Check Server Requirement from Settings

The below steps might be helpful in resolving Outlook error 0x800ccc0e in Windows 10:

  1. Open Microsoft Outlook application in your system.
  2. Navigate to File à Tools à Account Settings.
  3. Click on Email tab à select your Email account from the list.
  4. Click More Setting.
  5. Click Outgoing Server tab.
  6. Check “My outgoing server (SMTP) requires authentication” option.
  7. Click OK to apply the changes.
  8. Restart MS Outlook application.

Delete Duplicate Accounts

Use the below another manual method to resolve error 0x800ccc0e in Outlook 2016:

  1. On the Outlook menu, select Tools.
  2. Navigate to Accounts à Mail tab.
  3. Select duplicate mail account.
  4. Click Remove to remove the duplicate account.
  5. Restart MS Outlook application.

Change Server Port Number

Another method to fix error 0x800CCC0E in Windows:

  1. Launch MS Outlook application on the system.
  2. Navigate to File à Tools à Account Settings.
  3. Click Email tab à select your Email account from the list.
  4. Click More Setting à open Advanced tab.
  5. Change Outgoing Server (SMTP) port number to 587.
  6. Click OK to apply the changes.
  7. Restart MS Outlook application.

Repair Outlook

This is the simplest method to solve the issue.

  1. Press Windows + X à select Apps and Features.
  2. Locate MS Outlook à click on it à from the available options, click Modify.
  3. Select Quick Repair option à click Repair.
  4. Wait for the software to detect and resolve the issue.
  5. On completion of repair process, launch MS Outlook.

Re-install Outlook

One more manual method to resolve error 0X800CCC0E code in Outlook:

  1. Open Control Panel ànavigate to Programs and Features.
  2. Select MS Office application.
  3. Click Uninstall at the top of the Programs and Features window.

An uninstallation wizard opens. Follow the on-screen instructions to uninstall MS Office.

  • Once the uninstallation of MS Office is complete, reinstall MS Office for a fresh installation of Outlook.
  • Once the installation of MS Office is complete, create your email account.
  • Try sending email.

Remove and again add the email account

In this method, you need to remove your email account first and then add it again.

Remove Email Account

  1. Launch MS Outlook à navigate to the File menu.
  2. Click Account settings and then select Account settings.
  3. Select the email account that you want to remove à click Remove.
  4. From the Account Settings popup, click Yes to confirm.

Add Email Account

  1. Launch MS Outlook à navigate to the File menu à click Add Account.
  2. Enter your name, email, password, and retype the password.
  3. Click Next to proceed.
  4. Once the account is configured properly, click Finish.

Perform a Clean Boot

Also called Open Windows in Safe Mode. To perform this method, follow the steps given below:

  1. Open your system as an administrator.
  2. In the search bar, type msconfig à select System Configuration.
  3. In the System Configuration window, select Services tab.
  4. Select Hide all Microsoft services checkbox à click Disable all.
  5. In the System Configuration window, select the Startup tab à select Open Task Manager.
  6. Select every item in the Task Manager à click Disable.
  7. Close Task Manager and restart your system.
  8. Install MS Outlook and add the email account again.

Check Internet Connection to Fix Error 0X800CCC0E

Follow the below simple steps to reset the network.

  1. Click internet icon in the taskbar à select the network with “No Internet, secured” displayed.
  2. If the Forget button is visible, click it.
  3. Connect to your network again.

If you are still getting IMAP error 0X800CCC0E in Outlook, then it is highly recommended to use a third-party TrijaTech Outlook PST Recovery software. Outlook PST recovery software effectively resolves IMAP error code 0X800CCC0E in Outlook without any data loss and supports all versions of Outlook.


This blog highlights all the possible reasons for IMAP error code 0X800CCC0E in Outlook and the methods to fix the error. In case you are still not able to resolve the error code, we recommend using Outlook PST Recovery software.

Q. How do I resolve Outlook error 0x800CCC0E in Windows 10?

Ans: To resolve the Outlook error 0x800CCC0E in Windows 10, you can try the manual methods like configure your email account in MS Outlook, check server requirement from Settings, delete duplicate accounts, change server port number, re-install outlook, delete the received suspicious email message from Inbox, etc.

Q. How do I fix error 0x800CCC0E in Outlook 2016 using professional tool?

Ans: Use professional third-party Outlook PST Recovery software to fix 0x800CCC0E in Windows when the manual methods don’t work. The professional tool ensures accurate recovery of Outlook PST file and helps resolve Outlook ‘0X800CCC0E’ error. You can download the free trial version to check how the software resolves error in Outlook 2016.

Q. What is “IMAP error – 0x800CCC0E Outlook cannot synchronize subscribed folders”?

Ans: The “IMAP error – 0x800CCC0E Outlook cannot synchronize subscribed folders” appears you’re your IMAP account is configured in Outlook and you click Send/Receive option to update the emails synchronization.

Q. What is error message error code – 0x800CCC0E in Microsoft Outlook?

Ans: 0x800CCC0E in Microsoft Outlook may appear due to numerous reasons such as incorrect port numbers, internet connectivity issue, damaged Outlook profile, conflict with antivirus software, SMTP authentication issue, etc.

Deckon Rock

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